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Privacy Policy

1. Introduction

Offset Media (“we”, “us”, “our”) operates https://www.offset-media.com (the “Site”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit or use the Site and any related services we provide (collectively, the “Services”).
By using the Site or Services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use the Site.

2. What Information We Collect

We may collect personal data in the following ways:
2.1 Information You Provide

  • Contact information — such as name, email address, phone number, and other details when you reach out via a contact form or email.

  • Communications — records of correspondence, inquiries, feedback, or support requests.

  • Media upload — if you send us files (photos, videos, etc.) in relation to a project.

2.2 Automatically Collected Information
When you visit the Site, we (and third parties) may automatically collect certain technical and usage data, including:

  • IP address

  • Browser type and version

  • Operating system

  • Referring website

  • Pages visited, time spent on pages, click data

  • Device identifiers, mobile carrier, and other device metadata

  • Cookies, web beacons, pixel tags, analytics data

2.3 Third-Party Sources
We may supplement the data we collect with information from third-party sources (e.g. analytics providers, social networks) to improve our understanding or verify data.

3. How We Use the Information
We use your personal data for the following purposes:

  • To respond to inquiries, provide services, fulfill contracts

  • To send administrative information (e.g. updates, changes to policy)

  • To improve, maintain, and operate the Site and Services

  • To monitor usage, analyze trends, and generate analytics

  • To detect, prevent, or address technical issues, security or fraud

  • With your consent, to send marketing or promotional communications
     

4. Legal Basis for Processing (if in scope of GDPR)
If you are in the EU or subject to GDPR, our legal basis for processing your personal data includes:

  • Consent — when you give us permission (e.g. for marketing)

  • Contractual necessity — to provide you requested services

  • Legitimate interests — such as improving our Services, security, analytics (provided your rights are not overridden)

  • Compliance with legal obligations
     

5. Sharing & Disclosure of Data
We may share your personal data as follows:

  • Service providers & subcontractors — third parties who help us operate the Site, host data, send emails, analytics providers, etc.

  • Business transfers — in the event of a merger, acquisition or sale of assets, your data may be transferred

  • Legal obligations — when required by law, court orders, government requests

  • Protection of rights — to protect rights, property, or safety of users or the public

We will not rent or sell your personal data to third parties for their promotional use without your explicit consent.

6. Cookies & Tracking Technologies
We use cookies and similar technologies (e.g. web beacons, local storage) to operate the Site, personalize content, remember preferences, measure usage, and serve targeted advertising (if applicable).
You can control cookies via your browser settings — you may block or delete cookies, but this may affect the functionality of the Site.
If you use the Site from within the EU (or other jurisdictions with consent requirements), we will present a cookie banner or consent mechanism as required by law.

7. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected (or as required by law). After that, we delete, anonymize, or securely archive it.

8. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or storage is 100% secure — we cannot guarantee absolute security.

9. Your Rights
Depending on your jurisdiction, you may have the following rights:

  • Access — to know what data we hold

  • Rectification — correct inaccurate or incomplete data

  • Erasure (“right to be forgotten”)

  • Restrict processing

  • Data portability — receive your data in a structured, machine-readable format

  • Object to processing (especially marketing or profiling)

  • Withdraw consent (where processing is based on consent)

  • Lodge a complaint with a supervisory authority

If you wish to exercise any of these rights, contact us at the address below.

10. International Transfers
Your data may be transferred to, stored in, and processed in countries other than your own (including outside your jurisdiction). We will take steps to ensure appropriate safeguards (e.g. standard contractual clauses, encryption) for international data transfers as required by law.

11. Children’s Privacy
Our Services are not directed to children under [13/16 — depending on your jurisdiction]. We do not knowingly collect or solicit data from children. If you believe a child has provided us personal data, please contact us to have it removed.

12. Third-Party Links & Integrations
The Site may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third parties. We encourage you to review their privacy policies before interacting with them.



14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your data, you can contact:
Offset Media
Email: contact@offset-media.com
Phone: +94 777 462 382 / +61 431 581 088

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